AI agents that work a shift for your business, 24/7.
YesAI Agents designs and builds custom AI agents and AI voice agents for Australian businesses — software that answers the phone, books the job, qualifies the lead and handles the support query, then hands the rest to your team. Built for you and run as a managed service.
- Custom-built for your business — not an off-the-shelf bot
- Voice agents and text or workflow agents, designed and developed for you
- First agent live in 2–3 weeks, then expanded
What an agent can run
Part of YesAI — Australia's AI automation consultancy
An agent is a worker, not a widget.
A chatbot answers a question and stops. An AI agent is given a goal — answer the call and book the job, qualify the lead, resolve the support ticket — and it works the steps to get there. It can read your knowledge, look things up in your systems, take the next action, and only pull in a human when it genuinely needs one.
That is what makes agentic AI different. The agent holds the goal, uses the tools, remembers the conversation, and decides what to do next — so it does the job rather than just talking about it.
We design and develop the agent for you.
YesAI Agents is the team that builds an AI agent around one job in your business, connects it to the phone, the calendar, the CRM and your own knowledge, and then keeps it running. You approve how it behaves; we handle the engineering.
What makes a YesAI agent actually work.
Six things that separate a working agent from a demo that fell over in week two.
A clear job to do
We build the agent around one well-defined goal first — answer calls, qualify leads, handle a support topic — so it ships and earns its keep.
Goals, tools and memory
Your agent holds a goal, uses your tools, remembers the conversation and decides the next step — the things that make it agentic, not scripted.
Wired into your stack
Phone line, booking and calendar, CRM, help desk, databases and your own documents — connected securely via their APIs.
Voice and text
An AI voice agent on the phone, a text or chatbot agent on the web and in your systems — or both, sharing the same knowledge.
Built to be supported
Logged, monitored and documented. When something upstream changes, we catch it and fix it — the agent does not just go quiet.
No lock-in
You own the agent and its credentials. Walk away any time — though most clients add a second agent once the first proves out.
Voice agents and text or workflow agents.
📞 AI voice agents
Answer inbound calls around the clock, book appointments, qualify and route callers, and cover after-hours so no enquiry goes to voicemail. The caller talks; the agent listens, decides and acts.
💬 Text & workflow agents
Chatbots and knowledge assistants on your site, support agents that resolve tickets, and workflow agents that take actions across your tools — answering questions and doing the work, not just deflecting it.
Scope → build → run.
Scope
We pick the one job worth automating first, map how it should behave, and define where a human takes over.
Build
We design and develop the agent, connect it to your phone, systems and knowledge, and test it against real conversations.
Run
It goes live and works its shift. We monitor it, log it, and improve it as your business and systems change.
AI agents for business, answered.
What is an AI agent for a business?
An AI agent is software that can take a goal, work out the steps, use your tools and data, and carry the task through to a result — not just answer a question. For a business that means an agent can answer a call, qualify a lead, book an appointment, look something up in your systems, or handle a support query end to end. YesAI Agents designs, builds and runs these custom AI agents for Australian businesses as a managed service.
How is an AI agent different from a chatbot?
A chatbot follows a script and answers within a narrow box. An AI agent has a goal, the ability to use tools (your booking system, CRM, knowledge base, phone line), some memory of the conversation, and enough autonomy to decide what to do next. That is the difference between a bot that says "I can help with that" and an agent that actually does it.
Do you build voice agents or text agents?
Both. A voice agent answers and makes phone calls, books appointments and routes callers. A text or workflow agent lives in chat, on your website, or inside your systems and answers questions, handles support, or takes actions across your tools. Most businesses start with one and add the other once it is proven.
How long does it take to build an AI agent?
A first agent is usually live within 2 to 3 weeks of the scoping call. We start with one well-defined job — answering after-hours calls, qualifying inbound leads, handling a common support question — prove it works against real conversations, then expand its scope from there.
Will the agent work with the systems we already use?
Almost always. We connect agents to your phone line, booking and calendar tools, CRM, help desk, spreadsheets and databases through their APIs, and to your own documents for knowledge. The agent only touches the systems a given job actually needs, with credentials stored securely.
Tell us one job. We'll tell you if an agent can do it.
Describe a task your team does over and over — answering calls, qualifying leads, the same support question. We'll tell you whether a custom AI agent can take it on, what it would take to build, and what it would save.